Introduction
Welcome to UPLIFT by Rajesh, a personal wellbeing and consultation practice owned and operated by Box2Joy Private Limited.
These terms explain our consultation services, appointment procedures, payments, rescheduling, refunds, assessment process and client responsibilities. By booking a consultation, you acknowledge these terms, subject to your rights under applicable law.
1. Our Consultation Service
The UPLIFT Check-In is a personalised, in-person consultation conducted by Rajesh Shethia.
The consultation aims to understand your concerns and personal circumstances, explore relevant observations, and identify guidance, practices or remedies that may support your wellbeing and personal goals. It may address money, career, recognition and appreciation, relationships, and health and wellbeing.
Fee: ₹3,000, inclusive of applicable taxes. Duration: approximately 45-60 minutes. Format: in person, by prior appointment only. Consultant: Rajesh Shethia. Location: Arekere, Bengaluru.
The consultation covers one individual. Multiple concerns may be discussed within the scheduled session.
2. What Is Included
The ₹3,000 consultation fee includes a 45-60-minute personal consultation with Rajesh; technology-assisted wellbeing assessment; personalised observations and recommendations; a PDF report containing observations and recommended remedies shared through WhatsApp within 72 calendar hours after the consultation; and seven calendar days of WhatsApp support from report delivery exclusively for clarification of recommended remedies.
Follow-up support does not include fresh consultations, reassessments, new concerns or additional reports.
3. Appointments and Payments
All consultations must be booked in advance through UPLIFT's official WhatsApp contact: +91 97691 76055.
Full payment of ₹3,000 is required to confirm an appointment. An appointment is confirmed only after UPLIFT acknowledges payment and confirms the scheduled date and time. Appointments are subject to availability.
4. Cancellation and Refunds
Clients may cancel their consultation through the official WhatsApp channel.
At least 24 hours before the appointment: eligible for a full refund. Less than 24 hours before the appointment: ordinarily not eligible for a cash refund; rescheduling may be permitted under Section 5.
If UPLIFT cancels before the consultation: the client may choose a mutually convenient alternative appointment or receive a full refund.
If a client declines the finger-based technology-assisted assessment before the consultation begins: the client may cancel and receive a full refund regardless of the normal cancellation window, with no cancellation or rescheduling charge.
Refunds are processed through an appropriate payment channel, subject to applicable payment-provider processing times. Nothing in these terms limits rights under applicable consumer-protection law.
5. Rescheduling
One complimentary reschedule is permitted, subject to appointment availability, provided the client informs UPLIFT before the scheduled appointment begins.
Each additional reschedule attracts a charge of ₹1,000, disclosed before payment. The revised appointment date and time must be confirmed by UPLIFT.
Genuine emergencies may be considered individually. Repeated rescheduling may require a fresh booking, with the client informed beforehand.
6. Late Arrivals and Missed Appointments
Clients are requested to arrive on time. A grace period of approximately 15 minutes may be allowed.
Late arrival may reduce consultation time or require rescheduling depending on the appointment schedule.
If a client does not attend and provides no prior communication, the consultation fee may be forfeited. Genuine emergencies preventing attendance or timely communication will be considered individually and reasonably. Charges are subject to applicable law.
7. Technology-Assisted Assessment
Technology-assisted assessment is a standard inclusion in the UPLIFT Check-In and may involve finger-based scanning using specialised equipment.
UPLIFT will explain the procedure and request informed consent through a separate Consultation & Assessment Consent Form before conducting it. Participation is voluntary.
If a client declines before the consultation begins, they may cancel and receive a full refund. If essential equipment is unavailable, UPLIFT will offer a suitable alternative appointment or full refund before the consultation begins.
The assessment is a supporting tool for personal wellbeing observations; it is not a medical diagnostic test and must not be interpreted as a medical diagnosis.
8. Personalised Recommendations and Remedies
Recommendations may include personal guidance, everyday practices, selected products, Crystals, Rudraksha or other supportive remedies and may differ from person to person.
The consultation fee excludes the cost of recommended products or remedies. Purchasing products is optional; there is no obligation to buy from UPLIFT. Separate product terms apply to purchases.
9. Consultation Reports
A personalised PDF report will ordinarily be shared through the client's registered WhatsApp contact within 72 calendar hours after completion of the consultation.
The report may include observations, recommendations and suggested remedies. Clients should provide an accurate WhatsApp contact and keep their account secure.
If unforeseen circumstances delay delivery, UPLIFT will communicate the delay and updated estimate. Reports are not certified medical, financial or psychological assessments.
10. Seven-Day Clarification Support
UPLIFT provides seven calendar days of WhatsApp clarification support, starting when the report is delivered.
Support is limited to explaining remedies and recommendations in the original report. It excludes new concerns, consultations, assessments, unrelated recommendations, emergency help and unlimited ongoing access. Requests outside this scope may require a separate appointment.
11. Consultation Eligibility
UPLIFT consultations are available from age 16. Those aged 16 or 17 require parent or lawful guardian consent.
Guardian involvement, assessment consent and report-sharing arrangements must be agreed before the consultation. UPLIFT does not currently consult individuals under 16.
12. Nature and Limitations of the Service
UPLIFT provides personalised wellbeing guidance informed by consultation, experience, intuitive insight and supportive technology.
UPLIFT does not guarantee improvements or specific outcomes in money, career, recognition, relationships, health or any other life area. Experiences and circumstances vary.
Observations, assessments and recommendations are not medical diagnoses or substitutes for appropriate medical, psychological, financial, legal or other regulated professional advice. Clients should not discontinue prescribed treatment, medication or professional care based on UPLIFT guidance.
13. Privacy and Confidentiality
Personal information, assessment records and observations are handled according to UPLIFT's Privacy Policy. Reports and records may be stored using authorised cloud services and assessment software. Clients should review the Privacy Policy and complete the relevant assessment/personal-data consent process before consultation.
14. Client Responsibilities
Clients should provide accurate relevant information, inform Rajesh of circumstances affecting safe participation, follow reasonable assessment instructions, treat staff respectfully, ask questions when necessary and seek qualified professional help for medical, psychological, financial or legal matters.
UPLIFT may decline or discontinue a consultation where it cannot safely or appropriately provide the service, subject to applicable consumer rights and fair refund arrangements.
15. Contact and Location
UPLIFT by Rajesh | Address: 2, 1st Main, 1st Cross St, off Bannerghatta Road, Arekere MICO Layout 2nd Stage, Bengaluru, Karnataka - 560076.
WhatsApp: +91 97691 76055 | Email: care@upliftbyrajesh.com | Website: www.upliftbyrajesh.com
Consultations: by prior appointment only. Store hours: Monday-Saturday, 12:00 noon-7:00 PM. UPLIFT by Rajesh is owned and operated by Box2Joy Private Limited.
16. Updates to These Terms
UPLIFT may update these terms as its services, procedures or applicable requirements change. The version disclosed and accepted at the time of booking governs that booking except where changes are required by law or mutually agreed. The current terms will be available on the website.